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Sparrow House Counseling

Our process

In recent years, Sparrow House Counseling has experienced growth in both its Adult and Child & Adolescent practices. Our unique ability to attract talented professionals in both disciplines is reflective of the excellence built into our hiring standards and ongoing investment in personnel through supervision, professional consultation, and continuing education. Our team is committed to their own professional development to serve our clients well. Sparrow House Counseling also invests in systems and support staff to ensure you have an excellent experience with our office. We are committed to these processes, which highlights Sparrow House as a trusted provider of high-quality professional services to our clients.

We achieve the standard of quality we are known for through ongoing commitment to excellence that we apply to all of our processes.

Delivery
of Care

New Client Form

The New Client Form is the starting point in our delivery of care. The initial information you provide flows through the website to Client Care. This team exists to make your entry into our practice as seamless as possible. They serve as a communication point with you in a host of areas including information-gathering and scheduling. If your New Client request is for Adult Individual, Marriage or Family therapy, it will be routed to Adult Client Care. If your request is for Child & Adolescent-related services, it will be routed to Child & Adolescent Client Care.

Adults

Client Care is where your expressed need receives focused attention, and not only on the front end, but throughout your relationship with us. Upon receiving your New Client Form, Client Care will coordinate:

  • An initial clinical evaluation of your information by an experience-relevant partner
  • A referral by that partner to the therapist considered best-suited to provide effective care for your expressed need
  • The initial appointment for you with your therapist
  • Setting up your portal account in our Electronic Health Records (EHR) system, which will expedite ongoing communication
Child & Adolescents

Client Care is where your expressed need receives focused attention, and not only on the front end, but throughout your relationship with us. Upon receiving your New Client Form, Client Care will coordinate:

  • An initial clinical evaluation of your information by an experience-relevant partner
  • A referral by that partner to the therapist considered best-suited to provide effective care for your expressed need
  • The initial appointment for you with your therapist
  • Setting up your portal account in our Electronic Health Records (EHR) system, which will expedite ongoing communication

Ready to get started?

Talent
Acquisition

We are committed to finding and developing professionals that are caring, competent, and qualified because we care about our clients and their experiences with our team.

Our interview process is rigorous and multilayered. Sparrow House Counseling recruits therapists who are licensed and clinically trained with a Christ-centered worldview. Ongoing training is extensive for all team members regardless of experience or educational level to ensure they are equipped to practice at the highest level of expertise.

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