Position Overview: Sparrow House Counseling (SHC) is a large therapy private practice in Dallas, which serves individuals of all ages, marriages, and families. The practice is composed of psychologists and licensed professional counselors who treat a variety of clinical disorders and relationship issues. We are seeking a detail-oriented and proactive Administrative Assistant to support the daily operations at Sparrow House Counseling. This role involves a blend of administrative duties, client interaction, and coordination across various departments to ensure exemplary care and services.

Key Responsibilities

• Email and phone management
• Process new clients
• Appointment scheduling and auditing
• Simple billing: Process appointments and upload billing information
• Maintain the office calendar
• Maintain office inventory and office supply orders
• Assist in the development and updating of administrative policies and procedures
• Identify and recommend improvements to enhance office efficiency and client satisfaction
• Other office related tasks

Qualifications

• Education: High school diploma or equivalent required
• Experience: Minimum of 2 years in a medical administrative role, preferably in a behavioral health setting.
• Technical Skills: Proficiency in Google Suites, Apple products, and experience with an EMR system preferred
• Communication: Excellent verbal and written communication skills; ability to interact professionally with clients and staff.
• Organizational Skills: Strong attention to detail with the ability to manage multiple tasks simultaneously.
• Confidentiality: Understanding of HIPAA regulations and commitment to maintaining client confidentiality.
• Preferred: Interest or background in the mental health field

Work Environment

• Schedule: Part-time position, approximately 16-20 hours a week during the hours of 8am and 5pm.
• Location: On-site in Dallas, TX.
• Team Dynamics: Collaborative environment with a focus on encompassing our company values: Jesus, Team, Service, Professional Development/Training, Hope

Compensation

• Compensation will be discussed at the time of interview.

To Apply:

Please send your resume and a brief cover letter to team@sparrowhousecounseling.com with "Client Care Specialist" in the email subject line.